Troubleshooting Canon EOS T3i / Canons EOS 550D / Canon EOS 600
The Canon EOS T3i / EOS 550 D / EOS 600 D are very powerful SLR cameras. While FotoFinder Software does take control of key parameters when shooting images there still are functions that can be set manually / accidently. This article will help you to reset your SLR camera to factory defaults so ...
SQL-Toolkit: Helpful SQL Commands
The attached script holds important hints and commands to simplify work for support staff: - create a backup of a database (Note: the backup will be stored in the program folder of the SQL server C:\Program Files\MMicrosoft SQL Server\MSSQL.1\MSSQL\Backup) - find records for a given patient - sw ...
Port Settings for FotoFinder 2007
he following firewall settings must be made in a client server setup (on the server): SQL Server: TCP 1433 UDP 1434 FotoFinder Licence Server for FotoFinder2007 (R1, last version 119.8): TCP 10115 FotoFinder Services for FotoFinder2007R2: TCP 10116 (Licence) TCP 10117 (Service) TCP 10118 (WebVau ...
Fotofinder stopped working
Error message "Fotofinder has stopped working". Error occurs directly after starting FotoFinder. Solution: This is a typical NET-failure. The configuration user.file has become corrupt. Please delete or rename the user file(s). You will find the file(s) under your user folders e.g. Win7: C:\User ...
Error message when you try to install SQL Server Express or SQL Server Express Edition or SQL Server Express Edition with Advanced Services: "The SQL Server service failed to start"
This error can occur when trying to install Microsoft SQL 2005 Express on Windows XP SP 2 Error Message: "The SQL Server service failed to start" Problem: As posted by Microsoft there is a problem with file security set on certain folders. Solution: Please reade the KB article published by Micro ...
Firebox under Windows 7 (32bit/64bit) - black image
On Windows7 systems you can get in trouble with the Firefox/Medicam. Although the Firebox is identified in the device manager you are not able to get a image (black image). First be sure that you have installed the correct Firebox Windows 7 driver and USB/Serial driver. The last thing to know is ...
Verbindungsproblem mit der Datenbank
Bei Verbindung mit der FotoFinder-Anwendung wird ein Fehler ausgegeben. Fehler: Die Instanz verweist auf kein Objekt! Ursache: Die Datenbank wurde nicht vollständig Installiert. Diagnose: DB mit dem SQL Management Studio öffnen. Die Datenbank wird dann keine oder nur teilweise Tabelle ...
Molemax Importer - Basic Information
Info about MolemaxImporter The importer is developed and tested for databases of a Molemax4 structure It is necessary, that the original schematic overview drawings (parts) are in the original subdirectory \Molemax4\parts The database is normally located in the directory \Molemax4\db On some sy ...
Backup Guard function cannot access UNC shares Error 5
Problem: The backupguard function cannot retrieve information from image or backup folder on a server when they are defined in UNC share convention (\\Servername\Sharename\...) This results in an error report with Errorcode 5 or 0: “The user has insufficient privilege for this operation ...
FotoFinder Docking Station USB: USB Serial Converter / Com Port not listed on Windows 7
Problem: You have installed the drivers for FotoFinder USB Docking Station but the COM Port is not being displayed in hardware manager. Background: The USB serial converter can be installed as USB device or as virtual com port (VCP). There have been occasions where the VCP functionality was disa ...
FotoFinder 2007 - Method invoke error
Relates to version: 117 Problem: Error message is thrown when images are exported from a patient file in FotoFinder 2007 Background: This message is caused by a faulty DLL file used for translation. Solution: Delete or rename the file "FF.IO.resources.dll" found in the localized folder within th ...
SQL-Toolkit: Nützliche SQL Befehle
Das angehängt Skript enthält grundlegende SQL-Befehle zur Durchführung einfacher Support-Aufgaben: - Erstellen eines Backups (Anmerkung: Backup wird im Verzeichnis des SQL-Servers C:\Programme\Microsoft SQL Server\MSSQL.1\MSSQL\Backup\ gespeichert) - Suchen nach Patientennamen - O ...
SQL Sever Installation fails: MSXML cannot be installed
Error: The installation of SQL Server 2005 Express cannot be completed sucessfully. Installation of MSXML 6.0 SP 3 fails. Background: MSXML has been patched by a Microsoft security update. The MSXML 6.0 SP 2 component cannot be uninstalled during setup since the SQL server setup does not recogni ...
Silent Medical Server: Changing the Powersaving Options in Windows Vista
Problem: Even thought the silent medical server has a fast CPU built in it seems very slow when running applications. Reason: FotoFinder Systems is shipping Silent Medical Server with Power Options set to "Balanced". Still there have been reported cases where Power Options had been found set on ...
FotoFinder 2007 / Moleanalyzer crashes when imported micro image should be analyzed
Problem: After migrating Dermoscope data you receive an error message when you try to run Moleanalyzer. Background: The shooting date for the microimage is not taken over from the original database. Moleanalyzer needs this information to start correctly. Solution: Start SQL Management Studio and ...
Dermoscope Dynamic: Wiederholungsaufnahmen zu Übersichten [Medicam]
Problem: Bei Wiederholungsaufnahmen zu importierten Übersichtsaufnahmen (MedicDB-Importer) in FotoFinder Dermoscope Dynamic erscheint nach Betätigen des Buttons "Live" kein Videobild Hintergrund: Beim Import wird der Kameratyp nicht korrekt gesetzt, die Software steuert damit k ...
Dermoscope Dynamic: No live image when taking Follow-Ups for Overview [Medicam]
Description: You press the ‚Live’ Button during Image Comparison of overview images (imported with MedicDB Importer) in FotoFinder 2007 Dermoscope Dynamic but no live image is displayed. Background Information It can happen that information about the image recording device used to ...
Hotfix 115.5
Hotfix 115.5 This is a quick download for Hotfix 115.5 Only apply this hotfix to installations of FotoFinder 2007 Version 115.x Contact support@fotofinder.de prior to installing the hotfix for any questions!
FotoFinder 2007 / Dermoscope Dynamic: Software freezes when camera button is pressed in micro shooting
Problem: The software freezes when you press the button to freeze a micro image with Medicam 500 Reason: You are using a docking station with firewire and USB on Windows Vista. Solution: Please download this driver, run the setup to uninstall the former version and run the setup again to install ...
Backup: Batch mit automatischer Suche des Laufwerks
Die angehängte Batch-Datei sucht die Datei "fotofinder.sbf" auf einem beliebigen Laufwerk und führt eine Sicherung auf dem zugewiesenen Laufwerksbuchstaben aus. Vorteil: die Sicherung erfolgt unabhängig von vorgegebenen Laufwerksbuchstaben! Werden Buchstaben durch andere Medien b ...